Entiros AB take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
What personal data does Entiros process?
Entiros process personal data about candidates and contact persons or software users tied to our Customers. In addition we process personal data about persons representing potential Customers (leads) that approach us via Entiros Sites or other channels.
Why do we process your personal data
About Customer contacts and software users
To manage our Customer relations in general and to meet our Customer commitments, Entiros need information about you in your role as Customer contact person or user of a service. The purposes of processing this personal data are:
- Execute sales and contract process to Customers
- Provide requested offers on services and products made with you or Customers
- Offer support to users of our services and products
- Improve and develop the quality, functionality and user experience of our products, services and Entiros Sites
- Detect, mitigate and prevent security threats and perform maintenance and debugging
- Prevent abuse of our services and products
- Process orders, invoicing, payments and other financial follow-up
- Create buyer profiles in order to promote relevant services and products
- Operate users communities to educate and enable interaction between users and Entiros
The legal ground for processing personal data according to the above-listed purposes is mainly because Entiros has a legitimate interest in processing your personal data from a business perspective in a manner that we believe do not conflict with your privacy rights or freedoms.
Entiros process personal data about leads for marketing purposes. In order to provide targeted and relevant content to potential Customers, Entiros builds an buyer profile based on your movement, choices and actions on Entiros Sites as well as your response to marketing content per email. The legal grounds for such processing is mainly your consent.
If you are a candidate seeking a job at Entiros, we process personal data in order to evaluate your potential to become an employee. The legal grounds for such processing is your consent.
How we collect your personal data
Entiros collect personal data directly from you or other persons linked to our Customer. It might be a manager or colleague. If the Customer you work for purchase services or products from Entiros, we may collect information about you from the partner company.
In some cases, we may also collect information about you from other sources. These sources may be third-party data aggregators, Entiros marketing partners, public sources or third-party social networks. Entiros will be able to combine personal data about you obtained from one source with data obtained from another source. This gives us a good picture of you, which also gives us the possibility of serving you in a more relevant way with a greater degree of personalisation.
Automatic data collection tools
Entiros uses different tracking technologies to collect information about your movements on Entiros Sites and interacting with us.
Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Facebook Remarketing: the Facebook pixel tag places cookies on your computer which can send an alert back to Facebook telling Facebook that you have checked out the website. We then assume that you have an interest for Entiros and the content on this site. When visiting Facebook, you will then be exposed to information or adds with similar content. Please use your privacy settings on Facebook to limit exposure to marketing of this kind.
Google cookies and technology
Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on a website. The information is depersonalized and is displayed as numbers, meaning it cannot be traced back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our websites, and strive to give you more of the things you enjoy reading and watching.
Google Analytics Remarketing: Places cookies on your computer which means that after you leave our website, Google can show you advertisements about Entiros that you might be interested in, based on your previous behaviour on our website. This information is not personally identifiable.
Google AdWords: By using Google AdWords code, we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget. This information is not personally identifiable.
Google Adwords Remarketing: Places cookies on your computer which means that after you leave our website Google can show you advertisements about Entiros that you might be interested in, based on your previous behaviour on our website. This information is not personally identifiable.
You can prevent the information generated by the Google cookie about your use of our Sites from being collected and processed by Google in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser. This Add-on is available at http://tools.google.com/dlpage/gaoptout.
In order to measure and test Entiros Sites the HotJar service is used. Read the full details of the cookie information here at, https://www.hotjar.com/legal/policies/cookie-information
What personal data do we process
The type of personal data that Entiros process about you may be:
- Basic contact details such as name, address, telephone number and email
- Demographic Information such as date of birth, age and gender
- Employment information such as employer, title, position including preferences and interests in professional context
- Feedback, comments or questions about Entiros or concerning our services and products
- Content you have uploaded such as photos and video
- Unique user information such as login ID, username and password
- Financial information such as credit card information
- Traffic information as provided by your web browser such as browser type, device, language and the address of the website from which you arrived and other traffic information such as IP address
- Clickstream behaviour and movement on Entiros Sites and in our products and services
- Email behaviour such as which emails from Entiros you open when and how
- Other personal data contained in your profile that you have freely given away on third party social networks such as LinkedIn etc.
We do not process any sensitive personal data about you.
How we share you personal data
Entiros may share you personal data with external third parties in the following contexts:
Entiros user communities
If you make a post, comment or similar on Entiros user communities or other forums on Entiros Sites, such information can be read and used by anyone with access to such forums and used for purposes over which neither Entiros nor you have control. Entiros is not responsible for any information you submit on such forums or Entiros Sites. Entiros will not post any comment, testimonial or similar made by you without your prior consent.
Entiros may share your personal information with our partners in the event this is legitimate from a business perspective and according to applicable privacy legislation. In this regard, Entiros and our partner may share personal data in order to be able to provide the product or service to the Customer.
The police and other authorities may demand the handover of personal information from Entiros. In these cases, Entiros will only hand over the data if there is a court order etc. to do so.
In connection with mergers, acquisitions or divestiture of all or parts of Entiros business, the acquiring entity, as well as its consultants, will obtain access to data managed by the Entiros entity/entities involved and this may in some cases include personal data. In such cases, external parties will enter into a NDA with Entiros.
What are your rights?
Opt-out of any marketing communications
You have the right to opt-out of receiving marketing communications from Visma and may do so by either:
a) Following the instructions for opt-out in the relevant marketing communication
b) Contacting us via e-mail on email@example.com
Please note that even if you opt-out from receiving marketing communications, you may still receive administrative communications from Entiros, such as order confirmations and notifications necessary to manage your account or the service provided to Customers.
You have the right to access your personal data by requesting an overview of the personal data we process about you and you may have a right to data portability. You also have the right to request that Entiros corrects inaccuracies in your personal data. If you have an account with Entiros this can usually be done through “your account” or “edit profile” sections on applicable Entiros Site.
Please use firstname.lastname@example.org to file all requests mentioned in this section.
How do Entiros protect and store personal data?
How we keep your personal data secure
Entiros takes the trust you and our Customers place in us very seriously. Entiros is committed to preventing unauthorized access, disclosure or other deviant processing of personal data. Entiros shall ensure confidentiality of personal data we process, maintain the personal data integrity and secure its availability according to applicable privacy legislation.
As part of our commitments, we utilize reasonable and appropriate organizational and technical procedures and measures to safeguard the information we collect and process, taking into account the type of personal data and risk posed to you and our Customers upon breach.
How long do we store your personal data
Entiros will only retain your personal data for as long as necessary for the stated purpose, while also taking into account our need to answer queries or resolve problems and to comply with legal requirements under applicable laws.
This means that Entiros may retain your personal data for a reasonable period after you and our Customer’s last interaction with us. When the personal data that we collected is no longer required we erase it. We may process data for statistical purpose, but in such cases, data will be pseudonymised or anonymised.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.
Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
Entiros AB use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Entiros AB operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity. The subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Although Entiros.se only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).
Entiros AB cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zZzZzZ).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
- Data Protection Act 1998
Changes to this Policy
Last updated 24th of May, 2018
Edited & customised by: Entiros AB, Hermelinsgatan 7, 573 31 TRANÅS